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The Claims Department’s number one priority is to exceed customer expectations. We are committed to helping customers through the claims process while providing clear explanations with fair, caring, timely service. Highly skilled Claims’ professionals are there for the customer 24/7. Furthermore, to ensure service delivery is continually enhanced, customer service results are carefully tracked and measured.
Additional Claims’ service highlights include:
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Multi-lingual customer response and promise lines,
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A network of preferred Priority Repair Options (PRO) vendors to provide efficient, quality, guaranteed repairs
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Specialized claims handling for complex claims
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Extraordinary catastrophe response
If you need to report a claim you can contact us at our toll free Claims Promise Line in your area:
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Region |
Phone Number |
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Ontario |
1-800-387-0462 |
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Quebec |
1-877-463-2727 |
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Nova Scotia, New Brunswick |
1-800-561-7222 |
We are committed to providing superior customer service. If you have a claim related complaint please visit our Customer Complaints section.
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