Priority Repair Option (the PRO Program)
Our Priority Repair Option program, or PRO program, efficiently handles claims using a network of quality property and auto repair centres across Canada.
An important part of our claims process, the PRO program offers your customers convenience and peace-of-mind, while providing you with a competitive market advantage.
Customer and Brokerage Benefits
The PRO program:
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Covers all vehicle makes and models.
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Helps control claim costs.
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Delivers exceptional customer service with a proven track record.
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Allows non-driveable vehicles to be towed to PRO shop selected by customer.
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Guarantees all repairs throughout North America (for as long as the customer owns their vehicle).
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Ensures repairs performed by trained professionals using industry-approved methods and equipment.
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Ensures repairs completed in timely manner and vehicle returned to customer with minimal delay.
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Maintains quality control through regular re-inspections conducted by Pafco staff.
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Provides ease of doing business, since customers not required to arrange for estimates from other repair centres.
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Shops are conveniently located throughout the Provinces.
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Utilizes many repair centres authorized for new car dealerships (a number of new car dealerships are our PRO shops.