For Consumers

Changes to Ontario Auto Insurance

Effective September 1, 2010, automobile insurance reforms introduced by the Ontario government will take effect, changing the standard auto insurance coverage that is available to you.

Your broker is a trained insurance professional, here to help you understand these changes and ensure that you and your family continue to be protected by the right coverage.

Contact a Pafco insurance broker today to let them explain how these changes will affect you and your coverage.

To help you start this conversation with your broker, Pafco has created a helpful resource page:

Ontario Auto Reform Resources - resources to help you begin discussing Ontario auto reform with your Pafco insurance broker.

New Version of Q.P.F No. 1 Q.P.F. No. 1

For your information, industry articles, insurance insights...

Please contact us with questions, requests or suggest how we can better serve you with consumer information.

Insurance Fraud Alert

The Insurance Bureau of Canada (IBC) has received reports from a number of industry sources concerning fraudulent telephone calls being made to policyholders. 

The callers typically claim to be from the policyholder’s insurance company and demand the immediate payment of the full term premium or an outstanding amount on the client’s policy, via credit card. The caller threatens to cancel the customer’s policy if a payment is not received.

Pafco customers are not immune to this situation, which is why we want to ensure that both our customers and consumers are aware of this potential threat to their personal information and financial security.  As a Pafco customer, if a policy is in jeopardy of cancelling due to an overdue or outstanding payment we will issue a legally required registered notice of cancellation. 

Employees from our Head Office will not personally contact policyholders by phone to request credit card information.    

Pafco strongly encourages customers to:

• Protect their personal and financial information. Do not provide any information unless they have independently verified the identity of the person you are dealing with.
• Report this form of fraud.  Write down as much information as possible, including originating phone number, and forward this information to their broker and call the IBC Tips Line at 1-877-IBC-TIPS.
• Further protect themselves by contacting the local authorities or Phonebusters (The Canadian Anti-Fraud Call Centre) at 1-888-495-8501 or 1-705-495-8501.