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Make A Payment


Service Interruption | Nov 10-Nov 13, 2023

Please be advised we will be updating our payment system over the weekend and our make a payment site will not be available between Friday November 10th, 7pm EST until Monday November 13th at 8am EST. Please hold your payments during this time. 

 

We are pleased to offer you the convenience of online payments.

Please make sure that you have your bill with you before continuing as you will need to refer to it when making your payment online. For help with reading your bill, click here for an explanation.

Before using our ONLINE PAYMENT OPTION, please read the following:

  • Payments can be made toward all active insurance policies. You can make payments to multiple policies but they must be made one at a time.
  • One time payments can be made with Visa or MasterCard credit cards. At this time, American Express or Visa/MasterCard Debit payment methods are unavailable.

Please Note: Should the entry field for the Security Code (CVV/CVC/CVD) not appear on the online payment screen, please refresh your browser by hitting CTRL + F5 (at the same time). The entry field for the code should then appear.

In what situations can I make a payment online?

  • When making a payment of your premium owing for the full term of your policy renewal.
  • When a payment that is normally withdrawn from your credit card or bank account each month defaults, you can pay the defaulted amount online. Speak with your broker to ensure it will be accepted.
  • To pay any outstanding premium owing on your cancelled policy. Speak to your broker to see if the policy will be reinstated.
  • Speak with your broker about any other payment situations.

When can an online payment be made?

Online payments may be made on your Pafco policy at any time of the day, 7 days a week. Payments made will be date and time stamped.

Will I receive a receipt for the payment?

Yes, a receipt and proof of payment will be sent to the email address you provide when making the online payment.

I have received a Payment Default letter from Pafco indicating that there is an outstanding amount owing. Can I make a partial payment online?

No, partial payments are not accepted. Online payments should always be for the full amount as indicated on the Payment Default letter.

 

Online payments are safe and secure

Pafco is in the business of providing peace of mind. Our full range of insurance services protects you and your family against unexpected losses. This site is also specially designed to provide you with peace of mind. The payment site uses TLS 1.2 encryption, the most secure and advanced encryption being used on the web today. This means that your payment information is 'scrambled' so that it cannot be intercepted and read.